Tamd23 Is anyone having issues with their DAB reception? My car has recently been at the dealer to be fixed. Driving home the radio is still the same. The garage have advise there is no fix for it and asked me to take a video of it loosing reception so they can send to Jaecoo. Anyone else having this issue? I have a 1.5 hybrid model.
ColinRobbo Tamd23 Hi Just had mine upgraded with a DAB reciever free of charge at dealers Working a lot better
ZakariyaSh This issue has been ongoing and I believe many other people have the same problem. Not sure when they're going to fix this but hopefully there'll be an update soon :/
DavidM Have only had awd j7 2 weeks DAB signal is very poor r thinking of taking vehicle back to franchise to see if they can sort issue out.
Tamd23 Apparently Jaecoo have a fix coming out for radio at the end of May. Will keep you all updated once completed.
Thomas_McNamara I bought my Jaeco 7 in March DAB Radio has never worked dealer aware and awaiting jaecoo software solution, they offered antenna swap however said it would resolve wasting mine and their time . Jaecoo were aware of issue prior launch to UK and yet new buyer not informed , I haven't had any in car entertainment since buying only road noise . I have also raised that the voice command randomly shouts out the entering england as I drive down my road in england. I have sent email to the customer services responsible for the whole of the UK to get company status and ETA on resolution plus how they intend to compensate me , I'll keep you posted.
Thomas_McNamara_2 I bought my Jaeco 7 in March DAB Radio has never worked dealer aware and awaiting jaecoo software solution, they offered antenna swap however said it would resolve wasting mine and their time . Jaecoo were aware of issue prior launch to UK and yet new buyer not informed , I haven't had any in car entertainment since buying only road noise . I have also raised that the voice command randomly shouts out the entering england as I drive down my road in england. I have sent email to the customer services responsible for the whole of the UK to get company status and ETA on resolution plus how they intend to compensate me , I'll keep you posted.
barbancourt I did a test drive in 2 different cars, and both had the same problem. DAB not working!I read yesterday that some workshops tried to solve the problem with an antenna amplifier, but in vain. Same result. Everybody is hoping that the problem will be solved with a softwareupdate, but keep in mind that not everything can be solved by software.Another problem which in not solved up to now is the wireless Apple carplay and Android auto. I'm more and more hesitating buying the Jaecoo J7. They could at least make sure that these basic things work as they should work in a € 40.000 car.
chrisw We got out J7 on Friday and the DAB is awful, constantly cutting out and won't tune any stations. Is there any news on a fix?
Tamd23 Hi Chris. My vehicle is booked in tomorrow for its 1st service and this is one of the issues I have highlighted. Will let you know what they do to fix.
Tamd23 Hi. Vehicle was in garage today for service, software update and DAB radio issue. The radio reception is much better and didn't cut out on my 25mile return journey. Worth contacting the garage to get them to sort it out.
Tamd23 Hi software is p2-00-06. They have not fitted an aerial so not sure what hardware has been fitted.
Kev_UK Just took on my new Jaecoo 7 SHS, and agree totally, DAB signal is absolute rubbish, very scratchy and looses signal when on move.....been back, and had same response,,,,no fix as yet. now hook up via mobile phone for radio.
